Terms of service

OVERVIEW
Welcome to NEXT LEVEL FORGE! The terms "we", "us," and "our" refer to NEXT LEVEL FORGE. NEXT LEVEL FORGE operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). NEXT LEVEL FORGE is powered by Shopify, which enables us to provide the Services to you. 
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

TERMS OF SERVICE

Last Updated: September 3, 2026

SECTION 1 — GENERAL

Welcome to Next Level Forge. Throughout these Terms of Service, the terms "we," "us," and "our" refer to Next Level Forge.

Next Level Forge operates this online store and website, including all related content, features, products, and services offered through the website.

By accessing or using our website, you agree to be bound by these Terms of Service and our other store policies, including our Privacy Policy and Returns and Refunds Policy.

If you do not agree with these Terms, please do not use our website or purchase our products.

Shopify powers our online store.

SECTION 2 — ELIGIBILITY AND ACCOUNTS

By using our Services or placing an order, you represent that you are legally permitted to agree to the laws applicable to you.

You are responsible for providing accurate and complete information when placing an order or creating an account.

You are responsible for maintaining the security of any account credentials associated with your account and for activity conducted through your account.

SECTION 3 — OUR PRODUCTS

We make reasonable efforts to display our products, descriptions, dimensions, colors, and images as accurately as possible.

Actual product colors may vary depending on your device, display settings, lighting, and other factors.

Because our products are 3D printed, minor variations in appearance, texture, layer lines, and finish may occur between individual products. These normal variations are not necessarily defects.

Product designs, colors, availability, specifications, and descriptions may be changed or discontinued at our discretion.

SECTION 4 — ORDERS

When you place an order through our website, you are requesting to purchase the selected products.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving incorrect pricing, suspected fraud, product availability issues, or errors in product information.

If we cancel an order after payment has been received, we will provide an appropriate refund when applicable.

Please review your order carefully before completing your purchase.

Order cancellations are handled according to our Returns and Refunds Policy.

SECTION 5 — PRICING AND PAYMENT

All product prices are displayed on our website and may change at any time.

The price charged for an order will generally be the price displayed when the order is placed.

Applicable taxes may be added to your order where required by law.

We reserve the right to correct pricing or other information if an error occurs. If an error affects an order that has already been placed, we may contact you regarding the issue or cancel the affected order and provide an appropriate refund.

You agree to provide accurate billing and payment information and to use a payment method that you are authorized to use.

SECTION 6 — SHIPPING AND DELIVERY

Next Level Forge currently ships within the United States only.

We offer free standard shipping within the United States.

Orders are generally processed Monday through Friday and typically require 2–5 business days for processing.

After an order has shipped, delivery typically takes 1–5 business days, depending on the destination and carrier.

Delivery estimates are estimates and are not guaranteed.

Shipping delays may occur because of carrier delays, severe weather, holidays, incorrect addresses, or circumstances outside our reasonable control.

For additional information, please review our Shipping and Returns Policy.

SECTION 7 — RETURNS, REFUNDS, AND CANCELLATIONS

We handle returns, refunds, damaged products, defective products, missing items, incorrect items, and cancellations according to our Returns and Refunds Policy.

We do not accept returns or issue refunds solely because a customer changes their mind about a product after purchase.

If an order arrives damaged or has a verified manufacturing or printing defect, customers should contact us within 48 hours of delivery and provide the requested information and photographs.

If a refund is approved, it will generally be issued to the original payment method.

SECTION 8 — PRODUCT USE AND SAFETY

Our products are intended to be used only for their stated or reasonably intended purpose.

Customers are responsible for using products appropriately and following any safety instructions or warnings provided with a product.

Because our products may vary by design, customers should review the product description and any included safety information before use.

Some products may not be suitable for young children or certain uses. Where applicable, age recommendations and safety information will be provided on the product listing.

Do not use a product in a way that conflicts with its intended purpose or posted safety information.

SECTION 9 — INTELLECTUAL PROPERTY

All original content created or used by Next Level Forge, including our name, logos, graphics, photographs, product designs, product descriptions, website content, videos, and other original materials, belongs to Next Level Forge or is used with appropriate permission.

You may not copy, reproduce, distribute, modify, sell, publicly display, or otherwise use our original materials for commercial purposes without our written permission.

The Next Level Forge name, logos, slogans, and other original branding may not be used without permission.

Nothing in these Terms grants you ownership or other intellectual-property rights in our original content or branding.

We also respect the intellectual-property rights of others and expect customers and other users of our website to do the same.

SECTION 10 — CUSTOMER CONTENT AND REVIEWS

If you submit reviews, photographs, comments, suggestions, or other content to Next Level Forge, you are responsible for ensuring that you have the right to submit that content.

By voluntarily submitting content for use on our website or promotional channels, you grant Next Level Forge permission to display and use that content for legitimate business and promotional purposes, unless otherwise agreed.

We reserve the right to remove content that is unlawful, abusive, misleading, offensive, or violates the rights of others.

SECTION 11 — THIRD-PARTY SERVICES AND LINKS

Our website may use services provided by third parties, including Shopify, payment processors, shipping providers, analytics services, and other technology providers.

Our website may also contain links to third-party websites.

We are not responsible for the content, policies, availability, or practices of third-party websites or services that we do not control.

Your use of third-party services may also be subject to the terms and policies of those providers.

SECTION 12 — ACCURACY OF INFORMATION

We make reasonable efforts to keep information on our website accurate and current.

However, errors may occasionally occur, including typographical errors, incorrect pricing, product availability errors, or inaccurate descriptions.

We reserve the right to correct errors and update information when necessary.

We may also cancel or modify an order if an important error affected the order.

SECTION 13 — PROHIBITED USE

You agree not to use our website or Services:

  • For unlawful purposes.
  • To violate applicable laws or regulations.
  • To infringe upon our intellectual-property rights or the rights of others.
  • To interfere with the operation or security of our website.
  • To upload malicious software, viruses, or harmful code.
  • To attempt unauthorized access to our systems or accounts.
  • To impersonate another person or business.
  • To submit fraudulent or intentionally misleading information.
  • To scrape, copy, or reproduce substantial portions of our website or content without permission.
  • To interfere with another customer's ability to use our Services.

We reserve the right to restrict or terminate access to our website when necessary to protect our business, customers, website, or services.

SECTION 14 — DISCLAIMER

To the fullest extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee that our website will always be available, uninterrupted, secure, or free from errors.

We do not guarantee that every product will meet a customer's personal expectations, preferences, or intended use beyond the product's stated description and applicable legal requirements.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

SECTION 15 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Next Level Forge will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such limitation is prohibited by law.

Nothing in these Terms is intended to limit liability or consumer rights that cannot legally be limited or excluded.

SECTION 16 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your violation of these Terms, your unlawful use of our website, or your infringement of another person's rights.

This section does not apply to the extent that applicable law prohibits such an obligation.

SECTION 17 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

SECTION 18 — CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The most current version will be posted on this page with an updated "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

SECTION 19 — GOVERNING LAW

These Terms will be governed by the laws applicable to Next Level Forge and its business operations, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Nothing in this section prevents a consumer from exercising rights or protections provided by applicable law.

SECTION 20 — ENTIRE AGREEMENT

These Terms, together with our other published store policies, constitute the terms governing your use of our website and purchases from Next Level Forge, except where applicable law provides otherwise.

If there is a conflict between these Terms and a specific store policy, the specific policy concerning that subject will control to the extent applicable.

SECTION 21 — CONTACT INFORMATION

Questions regarding these Terms of Service can be sent to:

Next Level Forge
Email: nextlevelforge3d@gmail.com
Phone: [N/A]
Business Address: [N/A]